Why I got "GLOBAL PunkBuster GUID BAN" ?

Rainbow580

Рядовой
20 Авг 2019
5
0
2
37
你好,首先,我正在使用谷歌翻譯,而且我的英語和俄語都不是很好。
當我在BattleField 4(簡稱BF4)上加入地鐵服務器時,我有一個關於PB禁令的問題,其服務器名稱是“[XL] METRO | XL-GAMES.RU”,而我只是在BF4上使用“Change Team”功能,我沒有作弊或輔助工具,下次,我得到PB禁令,它顯示“PunkBuster永久禁止在這個遊戲服務器上發布'h8kt20wy'... GLOBAL PunkBuster GUID BAN 1742cf3b”,現在我可以沒有加入任何服務器,我怎麼了?有誰幫我如何解決我的問題?
 

Rainbow580

Рядовой
20 Авг 2019
5
0
2
37
Sorry, My internet has some problem, can not translate to English or Russian , please ignore first article.
I have a problem about PB ban, when I joing your metro server on BattleField 4 (BF4 for short), whose server name is" [XL] METRO | XL-GAMES.RU ", and I just using " Change Team" on BF4 function,I don't have cheat or assist tools, next time, I got PB ban,it is show " PunkBuster permanent ban issued on this Game Server for player 'h8kt20wy' ... GLOBAL PunkBuster GUID BAN 1742cf3b ", now I can not join any servers, what happen to me? Does anyone help me how to solve it.
 

Timm

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Answered to email.

Punk buster global ban mean you banned by Evenbalance anti cheat system, this is not our ban.

I can say next:
If you want play Bf4, just buy new account and do not lose you time, because not who can help you with this ban.
 

Rainbow580

Рядовой
20 Авг 2019
5
0
2
37
I was sent trouble ticket to evenbalance on yesterday, but they don't have any reply for this, because I think this is very serious and important problem. By the way, I remember when I changing team ,someone blame me "Coward" during the game, it looks like RU account and say russian , I don't know why he or she is so angry? next, I got banned, is this related to this problem ?
 

Rainbow580

Рядовой
20 Авг 2019
5
0
2
37
But I can play on your XL RU metro server before,and change team is OK, until someone blame me "Coward" ,then I got banned, how can you explain it ?